In compliance with the Federal Law on Protection of Personal Data in Possession of Individuals (the "Law") we make this privacy notice available to you, and in this regard we inform you of the following:

1.- Responsible for the protection of your personal data:

WWW.CANTEREXPORT.COM (hereinafter referred to as CANTER EXPORT), domiciled at Km. 116 mas 650 Carr. Merida a Campeche Kopoma, Yucatán, C.P. 97818, México y teléfonos Celular: +52 (1) (999) 163 56 49, +52 (1) (999) 163 60 96 y Fax: 0052 (999) 941 55 66, es responsable del uso y protección de sus datos personales que se recaben (en lo sucesivo “los datos personales”).

2.- For what purposes will we use your personal data?

The personal data that we collect from you and that are necessary to provide the service you request, are used for the following primary and secondary purposes:

A.- Primary Purposes, which give rise to and are necessary for the legal relationship between CANTER EXPORT and you:”

  • Identify it
  • Provide you with the information you request about the products and services we sell both in Mexico and abroad.
  • Provide personal assistance, telephone and Email.
  • Issuance of the corresponding fiscal invoice of the products and services provided.
  • Follow up on claims and reimbursements.
  • Normative compliance.
  • Conduct surveys to evaluate the quality of the service provided.
  • Telephone contact to know your opinion of our services.
  • Identify your purchase history.
  • Inform you of the products, services and promotions of CANTER EXPORT and its registered trademarks.

3.- Negative to the processing of personal data for secondary purposes.

In case you do not want your personal data to be processed for the additional secondary purposes described above, please send an email to, stating the refusal to use your personal data for these purposes. If you do not do so, it will be understood that you consent to the processing of personal data for such purposes, without prejudice to the fact that you later decide to exercise your rights of revocation or opposition in the manner indicated.

4. What sensitive personal data will we use?

We do not collect sensitive personal data when you access our website, by telephone or when you go directly to our offices, but only when you deliver them to us personally, in order to provide the best possible service in relation to the products and services that we offer you ask us

5.- Use of cookies and web beacons.

We inform you that on our website, we have electronic technologies (cookies and web beacons) and other technologies, which allow us to collect data from your activity electronically and simultaneously while you contact us, which It allows us to offer you a better service and user experience when browsing our website, as well as offering new products and services based on your preferences.

The personal data we obtain from these tracking technologies are the following:

  • Device information and type of browser that you use.
  • Information about the schedule and time that remained on our page.
  • Sections consulted on our page.

6.- Modifications to this privacy notice.

We reserve the right to make modifications or updates to this privacy notice at any time derived from new legal requirements; internal policies or new requirements for the provision or offering of services or products that we offer; of our privacy practices; changes in our business model, or for other reasons. We are committed to keeping you informed about changes that may occur to this privacy notice.

7.- Improper treatment of personal data.

If you consider that your right to the protection of personal data has been damaged by any conduct or omission on the part of CANTER EXPORT, or presumes any violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, Guidelines and other applicable ordinances, may file their disagreement or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, you can visit their official website

Date of last update of this Privacy Notice: May de 2018.


Km. 116 mas 650 Carr. Merida a Campeche
C.P. 97818 Kopoma, Yucatan

Cel: +52 (999) 163 56 49
Cel: +52 (999) 163 60 96

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